| |
|
Our
KPI’s (Key Performance Indicators)
are what we measure our performance
against to ensure we continually deliver
to our customers expectation. |
|
Combined
with our continuous improvement strategy
and staff evaluation program
we are able to continually deliver on our targets
in terms of both quality and price. |
| |
| Customer
Satisfaction |
100% |
|
| Delivery
within service level |
100%
|
|
| Continued
low cost |
100% |
|
 |
|
|
|
| |
Key
Number of Customers
through recommendations
Number of Satisfied
customers
Service
Level |
 |
|
|
|
